Bookings & cancellations
How can I make a reservation?
You can book through the reservation system on each accommodation’s page. Select your desired dates, fill in your details and send an enquiry. You will receive confirmation within 24 hours.
How far in advance should I book?
We recommend booking at least 2–4 weeks in advance, especially for weekends and the summer season. For groups of 10+ people, we recommend booking 1–2 months ahead.
Can I cancel my reservation?
Cancellations are possible. The conditions depend on the cancellation date — contact us directly for details. We aim to be flexible and find a solution that works for both parties.
Is a deposit required?
Yes, a deposit is required upon booking confirmation. The remaining balance is paid according to agreed terms, which are detailed in your booking confirmation.
Pricing & payment
What is included in the price?
The price includes the entire accommodation, bed linen and towels, parking and use of all common areas. For the Mountain Lodge, use of the kitchen and outdoor fireplace is also included. Additional firewood at the Lodge is charged separately.
Do prices vary by season?
Yes, prices vary depending on the season and day of the week. Weekends and the summer season are priced higher.
What payment methods are accepted?
Payment can be made by bank transfer or cash on arrival. Payment details are sent with your booking confirmation.
Is a tourist tax charged?
Yes, tourist tax is charged in accordance with current regulations and is not included in the base accommodation price.
Arrival & parking
What are the check-in and check-out times?
Check-in is from 15:00, check-out by 11:00. Early arrival or late departure is possible with prior notice and subject to availability — get in touch and we’ll find a solution.
Is parking available?
Yes, both accommodations have free parking directly on site. The Mountain Lodge has space for multiple vehicles, ideal for groups arriving in several cars.
How do I get there?
Skrad is located along the A6 Zagreb–Rijeka motorway, Skrad exit. It is approximately 118 km from Zagreb and 60 km from Rijeka. The exact address and directions are provided with your booking confirmation. A Google Maps link is available on each accommodation page.
House rules
Is smoking allowed?
Smoking is permitted outdoors only. All indoor spaces are non-smoking. Smoking is permitted at the Mountain Lodge.
Until what time is music and noise allowed?
Please respect quiet hours from 23:00. We are in a natural setting — noise disturbs both neighbours and the nature we came here to enjoy. At the Mountain Lodge, this can be arranged by agreement.
Can we light a fire?
Fires are only permitted in designated areas — the outdoor fireplace at the Mountain Lodge and the fireplace at Robin’s Hood. Lighting fires elsewhere is strictly prohibited for safety and forest protection.
Pets
Can I bring my pet?
Yes, pets are welcome with prior notice. Please mention when booking that you are bringing a pet so we can ensure everything is ready.
Are there any restrictions for pets?
Pets must be supervised by their owner at all times, especially in the forest environment of Robin’s Hood. Please be considerate of other guests and the surrounding nature. For specific questions, contact us in advance.
Capacity & groups
How many guests can each accommodation hold?
Mountain Lodge Skrad accommodates up to 27 guests across 3 rooms. Robin’s Hood is ideal for 2 people. For groups wishing to combine both accommodations, contact us and we’ll gladly organise a joint stay.
Is it possible to organise a team building or event?
Yes, Mountain Lodge Skrad is ideal for team buildings, celebrations and group gatherings. The spacious dining room, kitchen and outdoor space with fireplace provide everything needed. Contact us for a tailored offer.
Can only part of the accommodation be rented?
Robin’s Hood can only be booked as a whole property. At the Mountain Lodge, it is possible to book a single bed.
Availability & seasons
When are the accommodations open?
Mountain Lodge Skrad is open all year round. Robin’s Hood is available from spring to autumn (approximately April–October), depending on weather conditions.
Which season is best to visit?
Gorski kotar offers something special in every season — the awakening of nature in spring, refreshingly cool summer temperatures, golden autumn with mushrooms, and the peaceful silence of winter snow. There is no bad time to visit, only different experiences.
Contact & communication
How can I contact you?
We are available by phone, email and the contact form on the website. We respond within 24 hours, and for urgent enquiries we prefer a phone call.
Do you speak foreign languages?
Communication is possible in Croatian and English. For enquiries in other languages, get in touch and we will find a solution.
Are you on social media?
Yes, follow us on Instagram and Facebook for the latest news, photos and special offers. Links are available in the footer of the website.
— Still have questions?
Get in touch
We respond within 24 hours — we’d love to help you find the perfect dates.